Terms of sale

Last updated 1 October 2026 (all sales final)

Who we are

BigCollage is a product of Registrum Limited, a company registered in England and Wales (company number 17335572), registered office 38 Chaucer Road, London, E11 2RE. Contact us at hello@bigcollage.co.uk.

What you buy

A high-resolution digital file (JPG) of the collage you designed on this site, without the preview watermark. The price is shown before you pay and is the total you pay. Previewing is free.

Delivery

Your file is made on your own device and downloads from the confirmation page as soon as payment is complete. You can download it again on the same device. If you ask for it, we also email you a copy (see our privacy notice).

All sales are final

Your free watermarked preview shows exactly the collage you will get, so please check it before you buy. Because your file is digital content supplied straight away, you agree at checkout that you lose the usual 14-day right to cancel once it is ready, and we do not offer refunds for a change of mind. This does not affect your statutory rights: if the file is faulty or not as described, you are entitled to a repair, replacement or refund.

Your photos

You must have the right to use the photos you put in your collage. Your photos stay on your device: we do not upload or keep them, except for the optional email copy described in the privacy notice. Face protection when arranging photos is best-effort; check your preview before you buy.

Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise our liability for a purchase is limited to the price you paid for it.

Law

These terms are governed by the law of England and Wales. You can bring a claim in the courts of the UK nation where you live.